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All shipping and handling costs in connection with warranty service are the responsibility of the customer. This warranty is valid only at Wonderfulwatch.com. Repair or warranty service performed by entities other than Wonderfulwatch.com will void this warranty.

Warranty Service Instructions:

Contact Customer Service

You will be provided with a Return Merchant Authorization Number
This number must be clearly marked on the outside of the package

When sending in your watch for warranty service, please include the following:

Your name
Original invoice number
RMA number
Detailed description of the problem
Your return address, phone number, and e-mail address
Your original bill of purchase to validate the date of purchase
$10.00 to cover processing, handling & return- please make check out to Wonderfulwatch.com

Ship the watch to Wonderfulwatch.com

Customer service will provide you with the returns address
Pack your watch in its original packing materials for shipping via a reliable, trackable carrier, such as UPS or FEDEX
All shipping costs are your responsibility
For your protection, you should insure your watch for at least its purchase price

Wonderfulwatch.com is not responsible for any watch that it does not actually receive or that is not returned in accordance with these terms.

Please contact our Customer Service Department if you have any questions or concerns.

*Watch movement service will be completed & returned within 4-6 weeks.